TESTIMONIALS
Unilabs IHS have provided us with NHS cervical screening programme, Surepath LBC cervical cytology sample reporting support over 6 months (Dec 2008- July 2009). They have adhered to protocols requested by our laboratory and maintained good turnaround times.
Our variable workload of 50-250 cases per week were consistently turned around within two weeks.
Taking into account the time taken to prepare, record and package cases for off-site referral, we remain overall satisfied with the levels of service provided. Should we require assistance again in the future, we would have no hesitation in using Unilabs IHS
Dr J. Dhundee
Consultant Histopathologist
Medical Lead for Cytology
Portsmouth Hospitals NHS Trust
I set up our One-Stop Breast Clinic with IHS in 2002. It had seemed to me that both patients and GPs really wanted a breast diagnostic clinic that could provide all the tests and all the results at the same visit. This ideal was not easy to set up, but has been easy to market and proved extremely popular. The clinic is the only one in the private sector in London that always delivers the results of the fine-needle cytology at the initial clinic visit.
IHS have contributed to the One-Stop Breast Clinic by providing the cytopathology expertise. This involves a consultant cytopathologist and a technician being present within the clinic to process and immediately report the samples. With the increasing use of core needle biopsy, we pioneered touch imprint cytology of the cores. This provides an immediate preliminary result that is more than 90% accurate. Glen Dixon, Consultant Cytopathologist and Head of Cytology at IHS, has worked with me since the beginning to provide a high-quality cytopathology service at every clinic. I am grateful to Glen and IHS for that commitment and expertise, particularly in the early stages when the volume of patients was low. IHS have demonstrated their commitment by providing every clinic with a high-quality consultant cytopathologist.
The clinic’s popularity with GPs and patients alike is the best measure of its success. We now run three clinics a week at the London Bridge Hospital and within their diagnostic centre in the heart of the City of London. I would like more patients to have access to this type of high-quality, rapid diagnosis and with this in mind we are looking to create a similar facility close to London’s famous Harley Street.
Mr Nicolas Beechey-Newman MBBS BSc FRCS MS
Consultant Breast Surgeon
Guy’s & St Thomas’ Hospital
The London Bridge Hospital
There is no doubt in a busy Paediatric Gastroenterology Practice, and this I think reflects other sub-speciality type practices, that instant access to electronically available reports provides a foundation for efficiency and a vehicle to acceleration towards ideal patient care in terms of excellence, speedy decision making, accuracy and promotion of dialogue between the physician and the investigating laboratory. In this age of increasing electronic accessibility I can envisage a time when these facilities will be accessible, not just by the ordering physician, but also the referring physician.
The fact that we can now generate business via worldwide consumer access to our website is now paralleled by such an excellent service from IHS. If one presumes that patients require an excellence of opinion but in today’s fast moving lifestyle require and expect, and deserve, speed of delivery to match this excellence, then this is a situation which must pertain and should be developed further.
I am delighted to be able to use this service and it is of great benefit when one works remotely in terms of oneself and one’s team and the hospital in question, as we can access results and discuss them away from the hospital. In this regard it is something of great merit that should be further evolved in time to such access to x-ray images, endoscopic images and other facilities that are accessible by electronic image capture and web access.
Dr Mike Thomson
Consultant in Paediatrics
The Portland Hospital for Women and Children
The Cromwell Hospital
"We have been using IHS when necessary since 2003 for consultant opinion on both gynae referral cases and non gynae diagnostic reporting. Dr Dixon has also provided excellent mentorship and support for our Advanced Practitioner when required.
IHS provide a very prompt, professional and accurate service which reflects an excellent quality management. It even includes a courier service of slides to and from their laboratory.
I have no hesitation in recommending their services to anyone requiring the standards expected from a CPA accredited laboratory."
Mark Smith BMS3
Cytology Department
University Hospital Lewisham
"I have been using UNILABS IHS, for over ten years and am delighted to testify that I have been very happy with the service they have provided to me over this period of time.
They have always acted in a very prompt, efficient and professional manner and I am reassured to know that I am always able to rely on their services in times of an emergency for an urgent case and todate, UNILABS have never let me down.
Also, on some occasions when I have had to contact one of their Consultants, they have always responded to my request with great professionalism and have never hesitated to go back and review the slides or carry out further analysis as and when necessary.
I therefore have no hesitation in recommending their services."
Dr. Sheela Purkayastha MBBS, MD, FRCOG, FFFP
Consultant Gynaecologist
"Our organisation utilised the services of IHS during 2005 as our cervical screening backlog had risen above an acceptable level. My laboratory sent 2500 cervical smears for screening to the Cytology department of IHS in Harley Street over a period of several months. We were very satisfied with the level of service offered, turn round times were very good and the transport and handling of samples went off without any hitches.
I would have no hesitation in recommending IHS as a reliable company for the reporting of cervical smears and we would consider using their service again if the need arose."
Julie Scanlan
Chief Biomedical Scientist
Cytology Department
Countess of Chester Hospital
"Claymon Biomnis first engaged the services of Unilabs-IHS for Histopathology and Cytopathology during 2006. For us, it was absolutely vital to partner with an accredited and expert provider in this area. I can say hand on heart that we’ve been thoroughly satisfied with the quality of their results and reports, their turnaround times and the interpretive support provided by an expert team of medical Pathologists when required. They have our full confidence and I have no hesitation in recommending Unilabs-IHS to any prospective service user."
Mark McKeever
Director of Sales & Marketing
Claymon Biomnis Laboratories
"Since we transferred our cytology and histology workload to IHS, I have been absolutely delighted at the efficiency of their service. The quality of their work is excellent. It is very easy to discuss a particular case with the relevant pathologist and when urgent results are required, they are readily achieved."
William Tingley FRCS FRCOG
Consultant Gynaecologist
The Chiltern Hospital, Great Missenden
“As a full-time Head and Neck Oncologist, the majority of my work is tertiary referrals and patients come from all over Great Britain and other countries. The absolute keystone of our diagnosis and subsequent treatment is the detailed histological evaluation of these tumours. The service provided by Andrew Gallimore and Alan Ramsey at IHS is therefore one of national importance and without their contribution, our Head & Neck Unit could simply not work in the manner that it does. All too frequently, their review of tissue reported by others reveals a different diagnosis and subsequently an entirely different treatment plan. This special expertise cannot be over-stated.”
David J. Howard FRCS FRCSEd
Senior Lecturer in Laryngology
Honorary Consultant ENT/Head Neck Surgeon
Royal National Throat, Nose & Ear Hospital
“Head and neck histopathology is amongst the most complex in the body and my own area of interest, nose and sinus tumours, represents the great histological diversity. These tumours are rarely encountered by the general pathologist and it is absolutely essential that tissue is reviewed by individuals with special expertise in this area such as are available at IHS.”
Valerie J. Lund, Professor of Rhinology
Royal Free and University College Medical School
University College London
“Great service with easily accessible expert Histopathologist advice.”
Mark Adams
Pathology Manager
The Hospital of St John and St Elizabeth
“I have been satisfied with IHS' reliability, ease of contact and turnaround times”
Miss Beski
Consultant Obstetrician & Gynaecologist